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Read more about our policies

Welsh language policy

We are committed to the Welsh language. We treat Welsh and English on the basis of equality, so far as we are reasonably able to do so.

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Environmental policy

Day-to-day activities can impact on the environment in a number of ways. We are committed to minimising the effects of those activities wherever possible.

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Equality and diversity policy

We are committed to the equality and diversity of our workforce.

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Privacy policy

We treat privacy and confidentiality seriously at Hugh James. We comply with all aspects of the UK’s data protection legislative framework, including GDPR.

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Cookies policy

We use cookies and similar tools in order to improve the websites’ performance, navigation and content which ultimately will enhance the visitor experience.

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Complaints policy

Hugh James takes all complaints against the firm or any individual representing the firm very seriously and is committed to a complaints procedure set up to address all client complaints and alleviate any concerns.

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